AI Terms of Use
These AI Terms apply to Lina AI and any automated assistance provided by Zeniva Travel.
Summary
- AI outputs are informational and not binding offers.
- Human oversight is available on request.
- Do not misuse the AI system or submit harmful content.
Scope
Lina AI provides informational travel assistance and draft proposals. AI outputs do not create a booking or binding offer.
Accuracy and verification
AI outputs can be inaccurate or outdated. You should verify critical details such as pricing, availability, and policies before relying on them.
Human oversight
Our concierge team reviews requests and can validate AI outputs. You may request human assistance at any time.
Acceptable use
- Do not abuse, harass, or submit unlawful or harmful content.
- Do not reverse engineer or attempt to extract model parameters.
- Do not submit malicious inputs or attempt to bypass safeguards.
Liability limitations
AI features are provided as-is. To the maximum extent permitted by law, Zeniva is not liable for reliance on AI outputs or for indirect or consequential damages.
Modifications and suspension
We may modify, limit, or suspend AI features to improve quality, security, or compliance.
Governing law
These AI Terms are governed by Delaware law, and disputes will be brought in Delaware courts unless consumer protection laws require otherwise.
Contact
Operator: Zeniva LLC
Registered Office: 8 The Green, Suite A, Dover, Delaware 19901, United States
Operational Office: 780 Lynnhaven Pkwy #400, Virginia Beach, VA 23452, United States
Email: privacy@zeniva.ca
Website: https://www.zenivatravel.com
Privacy Officer: Privacy Officer - Zeniva Travel (privacy@zeniva.ca)